FAQ’s
What age range are your playrooms suitable for?
What age range are your playrooms suitable for?
Our playrooms are designed for children aged 1 to 10 years, but we can customize features for younger toddlers or older kids upon request. Safety and fun are our top priorities!
How long does it take to receive a playroom after purchase?
How long does it take to receive a playroom after purchase?
Typically, our custom playrooms are crafted and shipped within 4–6 weeks. Delivery times may vary depending on customization and location.
Can I customize the playroom design?
Can I customize the playroom design?
Absolutely! Each playroom is fully customizable. You can choose colors, themes, and specific features to create a space that perfectly fits your child’s imagination.
How does the rental process work?
How does the rental process work?
For rentals, customers can choose any 4 playroom items out of our 6 available options for $1,500. Rental includes delivery, setup, and pickup. Contact us to check availability for your event date.
Is delivery and installation included?
Is delivery and installation included?
Yes! All purchases and rentals include professional delivery and setup within the Davenport, Florida area. For locations outside this area, additional shipping fees may apply.
Are your playrooms safe for children?
Are your playrooms safe for children?
Safety is our top priority. All playrooms are made with non-toxic materials, rounded edges, and durable construction. Each product undergoes rigorous quality and safety checks before shipping.
Can I pay in installments?
Can I pay in installments?
Yes! We offer Affirm payment options during checkout, allowing you to split your purchase into easy monthly payments for added convenience.
What is your return policy?
What is your return policy?
Due to the custom nature of our playrooms, we cannot accept returns. However, we work closely with customers to ensure satisfaction before production begins.
Do you offer gift cards or special packages?
Do you offer gift cards or special packages?
Yes! You can purchase gift cards or special party bundles. Contact us for custom package pricing and options.
How do I contact PlayForward for support or questions?
How do I contact PlayForward for support or questions?
You can reach us via email at playforwardfl@gmail.com, through our social media channels, or by filling out the contact form on our website. We aim to respond within 24 hours.